Account Specialist – Business Development

Job Description
Job Title: Account Specialist – Business Development

Reporting to: Senior Manager – Corporate, SME & MoMo Pay

Division – Commercial Operations

Mission/ Core purpose of the Job 

Drives Sales within multiple strategic partner relationships for MTN Mobile Money including developing or co-creating value propositions in conjunction with partners or organisations to realise existing and new value streams. Implement affordable and targeted sales opportunities across the region, including MTN Opco’s and beyond to effectively promote MTN Mobile Money products, services and value propositions.
Responsibilities
Main Job Functions:

Managing, Building, and extending high-level /strong relationships with key strategic accounts 
Generating business opportunities with new customers.
Develop and implement corporate sales strategy in line with Sales Strategic objectives to ensure achievement of MTN strategic objectives!
Develop and manage Corporate sales Budget with the mandate of maintaining customer satisfaction as well as customer retention and growth.
Optimization of Corporate sales and penetration into key corporate accounts within the region
Interaction with marketing, operations, and other sales segments
Manage account specialist and acquisition teams
Key Performance Indicators (KPIs)

Revenue from Business Partnerships
Number of Customers
Product Uptake
Value Growth
Customer Satisfaction levels
Cross selling MoMo products 
 
Qualifications
Education:

Bachelor’s degree or equivalent Business qualification
Experience:

Working experience in sales management position for more than 2 years in a fast-paced multinational company or in a highly competitive industry dealing in semi-durable high-tech goods that require after-sales service or experience in an ICT environment.

Competencies:

Behavioral:

Leadership
Coaching & Developing
Managing Accountability
Customer Focus
Strategic and results orientation 
Taking the initiative
Analytical Thinking and Problem Solving
Strong interpersonal and communication skills
Ability to function under pressure
 

Knowledge:

Knowledge of the market and industry
Fintech Industry knowledge 
New Product development and management
Telecom Industry knowledge of African markets
Marketing skills
Internal policies and procedures
Business Process knowledge 
 
 

Skills / physical competencies:

Commercial Acumen and financial skill
Strong process and Project Management Skills
Negotiation and selling skills
Relationship building skills 
Excellent Presentation and Communication skills
Business planning skills
Persuading and influencing skills 
Networking skills
NB: Presentation of false academic documents and certification will lead to criminal prosecution. Any form of canvassing will lead to automatic disqualification. Should you not hear from us within fourteen (14) days from the closing date of this advertisement, you may consider your application to be unsuccessful.

Female candidates are strongly encouraged to apply.