Officer –  Customer Services (Internal)

The Public Procurement and Disposal of Public Assets Authority (PPDA) is hiring an Officer –  Customer Services (Internal) to promote a positive brand impression of the Authority through exceptional  customer service delivery at the Front Desk, online or on the telephone. 

Key Duties and Responsibilities:

Support the development of the annual Public and Corporate Affairs Plan for Authority and ensure its effective implementation,
Support the development and implementation of the Authority’s Stakeholder Engagement Plan,
Support regular contact with politicians, political advisers, civil servants, non-departmental public bodies or regulators to keep them informed about the  organization’s work and policy concerns,
Support in organizing and attending regular meetings with stakeholders, representing their organizations and forging contacts with key decision-makers,
Support internal forecasts of the likely effect of public policy changes on their organization,
Support the Management of PPDA’s social media platforms and ensure visibility and active engagement on line,
Support effective implementation of quality internal stakeholders’ engagement and communication across the Authority,
Support the preparation of newsletters, press statements and newspaper articles for the Executive Director and/or any other Executive who is going to interact with the Public, and
Any other duties as may be assigned from time to time.
 

Qualifications, Skills and Experience:

EDUCATIONALREQUIREMENTS
A Bachelors’ Degree with Honours in any field.
JOB RELATED EXPERIENCE& KNOWLEDGE

A minimum of 1 year working experience in a similar role in a reputable organization.
COMPETENCIES

Behavioral Competencies/Skills
High Organizational Skills,
Excellent Communication skills,
Very good Report writing skills, and
High level of problem-solving skills
 

How to Apply:

All suitably qualified and Interested applicants should apply online at the link below.

Click Here

NB: Only shortlisted candidates will be contacted.